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Max
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Jun 19, 2019 at 12:02 PM
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Max

Administrator, from Richardson, TX

Staff Member
Max was last seen:
Jun 19, 2019 at 12:02 PM
    1. cliff
      cliff
      Hello. I have an assembly drawing that I exported as a sldasm to send to a customer and they were unable to open the drawing. They came back with the following response.
      Unable to open the files that do not contain display data in part document.
      Please re-save with tessellation data: Tools, Options, Document Properties, Image quality, Save tessellation data with part documentation.
      What should I do?
      1. Jonathan
        Jonathan
        Hi Cliff, it's best to send this to support - they will assist you with this. You can create a ticket on alibre.com or email support@alibre.com. Thanks!
        Oct 17, 2017
      2. bigseb
        bigseb
        They are missing the part data (and likely don't know that the assembly file wasn't created in Solidworks). You need to either send the part files along with the assembly file by zipping the containing folder or (even better) send as parasolid.
        Oct 17, 2017
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